Our commitment
We believe every customer should be able to explore our shop, personalize a piece, and check out with ease. We design and build with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard.
Ongoing improvements
Accessibility is an ongoing effort, not a one-time project. We regularly review our pages, test new features, and update older content to keep the experience inclusive as our shop grows.
What we support
- Keyboard navigation across menus, forms, and the product customizer.
- Semantic structure and ARIA labels for compatibility with screen readers.
- Readable typography, sufficient color contrast, and visible focus indicators.
- Responsive layouts that adapt to desktop, tablet, and mobile devices.
- Descriptive alt text on product and content imagery.
Let us know
If you experience any difficulty using our website, or have a suggestion for how we can improve, please reach out. We take feedback seriously and will do our best to respond promptly and provide the information or assistance you need.
Email: support@joyfulcustomshop.com